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Dec 1, 2017
Following on from its chatbot Oscar, Air New Zealand is going one step further for its clients by offering a virtual assistant called Sophie, a "digital human" who responds to users’ [...]
Nov 14, 2017
Finnair has joined the 14% of airlines that offer their customers AI-powered chatbots. Known as Finn and launched on Facebook Messenger, the artificially intelligent interactive service [...]
Nov 3, 2017
The World Air Transport Statistics 2017, for both passengers and freight, are now available. Including 10 years of data, they enable air traffic to be analysed in detail.
May 12, 2017
Delays and cancels can make air travel a source of frustration. As for an official report, flights punctuality got worse in France between 2015 and 2016, all types of flights affected.
Feb 10, 2017
Low-cost airlines increased air traffic in 2016 : World air passenger traffic continued to rise in 2016, though at a slightly slower rate than in previous years. Thanks to the entrepre [...]