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Nov 12, 2018,  by Allianz Partners Business Insights

Business travel: Air France-KLM renew their corporate loyalty programme

The Corporate Benefits Program, Air France-KLM’s loyalty programme for business travellers, has been relaunched by the company. Corporate passengers are offered fourteen benefits, and can also take advantage of these services on HOP!, Joon and Delta Air Lines.

Aimed at business travellers, Air France-KLM’s Corporate Benefits Program has been relaunched by the airline. As a reminder, the programme focuses on service, flexibility, priority and recognition, explains the website Le Quotidien du tourisme.

“Constantly developing our commercial offer for our corporate customers is one of Air France-KLM’s priorities,” stated Patrick Alexandre, Executive Vice President of Air France-KLM Commercial, Sales & Alliances, in a press release. “We now offer our corporate customers individual benefits (…) in line with the status of the company for whom they are travelling.”


More flexible booking deadlines


The Air France-KLM loyalty programme assigns an account manager to every client, so as to better understand how their business works, with a sales team at every destination to respond to any enquiries and a call centre that is available at all times and is in contact with travel agencies.

The booking deadlines will be more flexible and the passenger name on the ticket can be changed. The programme also offers a guaranteed seat in economy class on long-haul flights.  Passengers can choose their seat at any time, and enjoy priority boarding.


Advantages over other companies


The advantages offered by the Corporate Benefits Program will be available on board all Air France and KLM flights, as well as those operated by the airlines HOP! and Joon. Some of the benefits will also be available on Delta Air Lines flights from 1st November.

Air France and KLM specify that a small number of the benefits are not yet available in some airports or markets, but that their implementation is in progress.


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